At Marrakech First, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.marrakechfirst.com. Please read this policy carefully to understand our practices regarding your personal data.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and other contact details provided when you communicate with us, request a quote, or make a booking.
- Payment Information: For transactions, we may collect payment details, including credit/debit card information, PayPal account, or bank transfer details.
- Technical Data: IP address, browser type, operating system, and website usage data collected through cookies and other tracking technologies.
- Travel Preferences: Information about your travel plans, preferences, and special requests that help us personalize your experience.
2. How We Use Your Information
We use your personal data for the following purposes:
- To process bookings, payments, and manage your reservations.
- To respond to inquiries and provide customer support.
- To send promotional offers, newsletters, and updates (you may opt-out at any time).
- To improve our website, services, and user experience.
- To comply with legal obligations and prevent fraudulent activities.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Third-party vendors who assist us in providing services (e.g., payment processors, tour operators, or guides).
- Legal Authorities: If required by law or to protect our legal rights, we may disclose your information to government authorities or legal institutions.
4. Data Security
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee its absolute security.
5. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience and analyze website traffic. You can control your cookie preferences through your browser settings. For more information, please refer to our Cookies Policy.
6. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your personal information.
- Withdraw consent to the processing of your data, where applicable.
- Opt-out of receiving promotional communications.
To exercise these rights, please contact us at contact@marrakechfirst.com.
7. Third-Party Links
Our website may contain links to third-party websites, such as social media platforms (e.g., Twitter, YouTube, WhatsApp). We are not responsible for the privacy practices of these sites. We recommend reviewing their privacy policies when visiting these platforms.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review it periodically.
9. Contact Us
If you have any questions or concerns about our Privacy Policy or how your data is handled, please contact us at:
Marrakech First
Email: contact@marrakechfirst.com
WhatsApp: +212 601 006 038
