Last Updated: 04/01/2024
At Marrakech First, your privacy is more than just a priority; it’s part of our commitment to creating unforgettable travel experiences. We believe in transparency, trust, and respect for your personal data. This Privacy Policy explains how we handle your information with care and how you remain in control.
1. Your Information, Your Journey
When you choose Marrakech First, you’re not just booking a tour; you’re entrusting us with details of your journey. Here’s what we collect:
- Personal Information: Your name, contact details, payment information, and any other specifics you share with us to help make your travel experience smooth and tailored to your needs.
- Experience Data: We gather insights on how you interact with our website, from the pages you visit to the time you spend exploring, helping us enhance your online experience.
- Cookies: These small pieces of data help us remember your preferences and understand how you engage with our site, making your next visit even better.
2. How We Make Your Information Work for You
We use your information to bring your Moroccan adventure to life:
- Crafting Your Experience: We use your details to process bookings, manage reservations, and provide you with the personalized service you deserve.
- Staying in Touch: Whether it’s a booking confirmation, an itinerary update, or just a friendly check-in, we keep you informed every step of the way.
- Sharing the Magic: If you opt-in, we’ll send you special offers, insider tips, and stories that inspire your next journey.
- Perfecting Your Journey: By analyzing your interactions, we continuously improve our website and services to better meet your needs.
- Honoring the Law: We respect all legal obligations, ensuring your information is used only within the bounds of the law.
3. Sharing the Journey, Not Your Data
Your trust means everything to us, so we never sell or rent your personal data. We only share your information when necessary:
- With Trusted Partners: We collaborate with select service providers who help us deliver the high standards you expect, from processing payments to organizing your tours.
- When Legally Required: Should the law demand it, we may need to disclose your information, but only in compliance with legal requirements.
4. Keeping Your Data Safe
We treat your personal data with the highest level of security. While no system is infallible, we implement advanced measures to protect your information from unauthorized access or misuse.
5. Your Rights, Your Control
We believe you should always be in control of your personal data. You have the right to:
- Access: Request to see the personal information we hold about you.
- Amend: Correct any inaccuracies or update incomplete information.
- Erase: Ask us to delete your information when it’s no longer needed, except where we have legal reasons to retain it.
- Opt-Out: Decide not to receive marketing communications by simply following the unsubscribe instructions in our emails or contacting us directly.
6. For the Young Adventurers
Marrakech First’s services are designed for travelers over 18. We do not knowingly collect data from those under this age. If a child under 18 has provided us with personal information, please contact us, and we will promptly remove it.
7. Evolving with You
As we grow and adapt to better serve you, our Privacy Policy may change. We will always keep you informed by posting the latest version on our website with a clear update date, ensuring you know exactly how your information is being used.
8. Let’s Stay Connected
We’re here to answer any questions you have about our Privacy Policy or your personal data. Please reach out to us:
Marrakech First
Email: contact@marrakechfirst.com
Phone: +212689514580
Address: Marrakech, Mhamid 1, Jardins Hay Chrifia
